Focused on Service & Satisfaction: DMU's Mission & Vision Statement
To provide consistent and dependable power and water services to our customers in a sustainable and economical manner.
Our Core Values
To successfully fulfill and maintain DMU’s mission, the commission has outlined core values that our staff members embody in all that we do.
EXCELLENCE AND
CUSTOMER SERVICE
We believe we work on behalf of the residents of Delano, and we feel our number one priority is to provide prompt, local customer service.
FISCAL RESPONSIBILITY
We strive to ensure competitive electric and water rates by taking advantage of market conditions to control costs and maintain long-term savings.
QUALITY IN THE DELIVERY
OF SERVICE
We make the City of Delano a better place to live and work by updating and maintaining a modern underground electric and water system.
TREATING CITIZENS
WITH RESPECT
We treat all citizens with courtesy and respect.
PROFESSIONALISM
We believe that continuous improvement is the mark of professionalism and are committed to applying this principle to the services we offer and the development of our employees.
ETHICS AND INTEGRITY
We believe that ethics and integrity are the foundation of public trust and confidence.
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RENEWABLE ENERGYPROGRAM
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