Category: Ways to Save
How to Recognize and Avoid Utility Bill Phone Scams
Scammers may pretend to be representatives from public utilities like Delano Municipal Utilities (DMU) to steal money or identity. To help protect our customers, we’ve outlined how you can recognize and avoid utility bill phone scams. Continue reading to learn more. And remember, if you are ever suspicious of a phone call, text, or email, contact DMU directly to verify its authenticity. Common Signs of a Utility Bill Scam Scammers can spoof local phone numbers, making it appear as if their call is coming from DMU or another legitimate organization. So even if the number looks right, these red flags usually indicate a scam: Remember that DMU will never make sudden, urgent demands like this over the phone. How Delano Municipal Utilities Actually Handles Overdue Accounts Delano Municipal Utilities prioritizes keeping our customers connected to their water and power services. If you do fall behind on payments, this is the approach we will take: What to Do if You Receive a Suspicious Utility Call There are several steps you can take to protect your money and your identity. Follow these tips to avoid phone scammers impersonating DMU: Contact Delano Municipal Utilities We prioritize service, safety, and satisfaction for every DMU customer, and that includes protecting you against fraud. Use these tips to avoid common utility […]
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