Understanding the Energy Assistance Program (EAP)
As of October 1, Minnesota’s Cold Weather Rule (CWR) is in effect, offering protection for renters and homeowners from having their gas or electric service disconnected during the cold months. The rule will remain in place until April 30, 2025. However, eligible residents must apply for the Energy Assistance Program (EAP) to avoid utility shutoffs. Below, we’ll explain how the CWR works and how to apply for the EAP.
How Utility Disconnection Works Under Minnesota’s CWR
According to the Minnesota Municipal Utilities Association (MMUA), utility providers must follow certain steps before disconnecting a customer’s service. This includes providing:
- Notice of disconnection
- Payment plan options to stop a disconnection
- Information on how you can appeal if you and the utility cannot agree on a payment plan
- A list of local energy assistance and weatherization providers
- A list of no-cost and low-cost methods to conserve energy
If you receive a notice of proposed disconnection, it’s essential to contact Delano Municipal Utilities as soon as possible to request a CWR payment plan.
How to Apply for the Energy Assistance Program (EAP)
Both renters and homeowners are eligible to apply for the EAP if the utility account is in their name. If you’re worried about paying your heating bills this winter, reach out to Wright County Community Action (WCCA) at (320)-963-6500. They can assist with the application process, answer any questions, and guide you through the steps to get financial help.
Contact Delano Municipal Utilities for EAP and CWR Assistance
At Delano Municipal Utilities (DMU), our mission is to provide reliable and affordable power and water services for residential, commercial, and industrial customers in our community. We strive to ensure that every resident stays warm throughout the winter. Our team is here to help you navigate the Energy Assistance Program and keep your utilities on during the colder months.
Contact us to learn more about CWR protection, applying for EAP, setting up payment plans, or any other concerns.